Chapter 01 · Program overview Employee & commuter shuttles

A commuter shuttle program your whole team will actually ride.

Commuter Shuttle Co. designs and runs recurring employee shuttle programs across the New York metro — home-zone pickups, shift-synced routes, and one contract that covers the whole fleet. Think of this page as the program handbook: plan your routes, compare the tiers, then talk to a real planner.

Plan your routes free → Call the program desk · (888) 420-0177

Why a program, not a car

Built for the commute that repeats every day

Fixed routes, fixed timetable

The same corridors every working day, synced to shift start and end — so riders learn their stop and time once and stop thinking about it.

Grouped by where staff live

We cluster your team into corridors — Queens, Brooklyn, the NJ waterfront, Westchester, the LIRR towns — so each shuttle picks up a tight, sensible run.

One contract, one invoice

A recurring program means one agreement, one point of contact, and one monthly invoice — not a fresh booking every time the calendar turns.

Chapter 04 · A look ahead

Route tiers, the way you would read a benefits plan

Every program is custom, but most routes fall into one of five tiers by distance and vehicle. Pick the ones that match where your people live — the planner will mix and match for you.

Local Loop

Tier 1
1–5 mi radius11–14 seats
  • In-borough pickups near the worksite
  • Best for campus and warehouse clusters
  • Shortest rides, highest frequency

Corridor

Tier 2
5–12 mi radius14–24 seats
  • Cross-borough runs along one avenue or line
  • Queens, Brooklyn, and Upper Manhattan staff
  • The workhorse of most NYC programs

Regional

Tier 3
12–35 mi radius24–33 seats
  • NJ waterfront, Westchester, and LI towns
  • Highway corridors, fewer stops
  • Pairs well with a transit-hub meet point

Park & Ride

Tier 4
Hub meet point33–55 seats
  • One lot or station, one big coach
  • Stamford–Greenwich and outer suburbs
  • Lowest cost per seat at scale

See all route tiers in detail →

Chapter 03 · How it works

From headcount to a running program in four steps

  1. Map your people. Drop your staff into pickup zones in the free planner — it groups them into routes and tells you how many shuttles that takes.
  2. Call the program desk. We confirm real addresses, shift windows, ADA needs, and building access against your draft.
  3. We staff the routes. Vehicles and professional drivers are assigned, with a named coordinator for your account.
  4. It just runs. The same timetable every day, with monthly reporting on ridership so you can right-size as the team changes.

Start with the planner →

Who rides

Programs we run most

Return-to-office

Bridge the gap for staff whose commute got worse than their remote routine — the deciding perk for RTO mandates.

Campus & HQ

Last-mile from the nearest hub to office parks and corporate campuses the trains do not reach.

Warehouse & fulfillment

Shift-aligned runs for distribution centers where transit gaps cost you applicants.

Healthcare & lab

Overnight and pre-dawn shifts to hospitals and labs when the subway runs thin.

Chapter 06 · From the journal

Planning notes & operator landscape

Read the journal →

Common questions

Questions teams ask first

What is an employee shuttle program?

A recurring, contracted service that carries a company's staff between home neighborhoods or transit hubs and the worksite on a fixed timetable. Unlike a one-off charter, it runs the same routes every working day, synced to shift start and end times.

How many employees do we need to justify a shuttle?

A single 14-seat minibus can anchor a program for as few as 10–14 committed daily riders along one corridor. Larger sites run multiple routes with 24- to 55-seat vehicles. The free planner shows how your headcount maps to vehicles before you ever call.

Do you cover New Jersey, Westchester, Long Island, and Connecticut?

Yes. Programs commonly pull from Hoboken, Jersey City, and Newark; Yonkers, New Rochelle, and White Plains; Hicksville and Mineola on Long Island; and the Stamford–Greenwich corridor, into Manhattan, Brooklyn, and the airport employment hubs.

How do we start?

Build a draft with the route planner, then call the program desk at (888) 420-0177. A planner confirms addresses, shifts, and access, then returns a staffed contract route plan.