Chapter 05 · Shuttles

The vehicles behind the program

Right-sizing the vehicle to the corridor is half of what keeps a program affordable. Here are the workhorses, smallest to largest — the planner picks among them by your headcount and ride length.

Executive Sprinter · 11 seats

Tier: Local Loop & Overnight. The most nimble option — ideal for dense in-borough loops, small early-shift crews, and corridors that are still proving out before they grow into a bus.

Minibus · 14 seats

Tier: Corridor. The default workhorse of NYC programs — enough seats to justify a cross-borough run, small enough to handle tight residential streets and double back for a second loop.

Shuttle bus · 24 seats

Tier: Corridor & Regional. The step up when a corridor fills a minibus daily. Luggage and gear racks make it a fit for warehouse and event-staff programs.

Mid-size coach · 33 seats

Tier: Regional. Highway-rated with overhead storage and reclining seats — built for the longer NJ, Westchester, and Long Island hauls where comfort keeps riders loyal.

Motorcoach · 55 seats

Tier: Park & Ride. The lowest cost per seat once a corridor is dense — one coach off a single station lot, climate-controlled, with onboard Wi-Fi for the long ride.

Accessible vehicles · on request

Tier: Any. Lift- and ramp-equipped vehicles for wheelchair pickups on any route, with the boarding time built into the timetable rather than bolted on after.

Seat counts are typical configurations. Actual capacity varies by vehicle build and the accessibility and storage options on a given unit. The program desk confirms the exact vehicle assigned to each route before service starts.

Standards we hold

What every vehicle on a program meets

Licensed & insured
Commercial motor-carrier operation with the insurance and regulatory authority required for contracted group transport.
Inspected & maintained
Vehicles on a documented preventive-maintenance schedule, inspected to the standard their class requires.
Vetted drivers
Commercially licensed drivers with background checks and route familiarity, plus a relief driver plan for absences.
Tracked
Every vehicle reports live position and ETA, so riders are not guessing and HR can see on-time performance.

Common questions

Questions teams ask first

Are the vehicles accessible?

Wheelchair-accessible vehicles with lifts or ramps are available on request for any route. Tell the program desk which stops need them and the route is built around the boarding time.

Do you provide the drivers?

Yes. Programs are fully staffed with vetted, commercially licensed drivers and a relief plan so a single absence never cancels a run.