Chapter 04 · Route tiers

Five route tiers, read like a plan

Every program is custom, but routes tend to fall into one of five tiers by distance and vehicle. Use these the way you would read benefit plans — pick the tiers that match where your people live, and the planner will combine them.

Local Loop

Tier 1 · teal
1–5 mi11–14 seatsSprinter / minibus
  • In-borough pickups within a few miles of the worksite
  • Campus, HQ, and warehouse clusters where staff live nearby
  • Short rides, so the same vehicle can run multiple loops per shift
  • Best frequency, lowest per-rider drive time

Corridor

Tier 2 · marigold
5–12 mi14–24 seatsMinibus / shuttle bus
  • Cross-borough runs that follow one avenue or subway line
  • The workhorse for Queens, Brooklyn, and Upper Manhattan staff
  • Three to five stops, grouped tight so nobody zig-zags
  • The most common tier in NYC programs

Regional

Tier 3 · indigo
12–35 mi24–33 seatsShuttle bus / mid-coach
  • NJ waterfront, Westchester, and inner Long Island towns
  • Highway corridors with fewer, larger stops
  • Often paired with a single transit-hub meet point
  • Reverse-commute traffic keeps rides faster than the mileage suggests

Park & Ride

Tier 4 · green
Hub meet33–55 seatsMid-coach / motorcoach
  • One lot or station feeds one big coach
  • Stamford–Greenwich and the outer suburbs
  • Lowest cost per seat once a corridor is dense enough
  • Staff self-drive to the hub, then ride together

Overnight

Tier 5 · coral
Any distance11–24 seatsSprinter / shuttle bus
  • Pre-dawn, overnight, and weekend shifts when transit runs thin
  • Healthcare, lab, fulfillment, and hospitality teams
  • Door-closer stops for safety on early and late runs
  • The tier where a shuttle most changes who will take the job

Coverage

Where the routes reach

Programs commonly pull riders from across the metro into Manhattan, Brooklyn, Jersey City, and the airport employment hubs:

Stamford White Plains Yonkers Harlem Midtown

Pickup zones in the planner: the five boroughs, Hoboken · Jersey City · Newark, Yonkers · New Rochelle · White Plains, Hicksville · Mineola, and the Stamford–Greenwich corridor. Worksite hubs: Midtown, Hudson Yards, the Financial District, the Brooklyn Navy Yard, Industry City, Jersey City, the EWR and JFK employment corridors, and Greenwich.

Map your tiers in the planner →

Common questions

Questions teams ask first

Can one program mix tiers?

Almost every program does. A Midtown employer might run two Corridor routes from Queens and Brooklyn, one Regional route from the NJ waterfront, and a single Park & Ride coach from a Westchester station — all on one contract.

How do you decide the vehicle size for a tier?

By the committed daily headcount on that corridor and the ride length. Short, dense, in-borough runs favor smaller, more frequent minibuses; long highway hauls favor a single larger coach to keep the cost per seat down.